DealNow Frequently Asked Questions

What is DealNow?

DealNow is the safe and simple way to avoid fraud, sign documents and instantly transact any vehicle online. Experience escrow-like safeguards without the middleman.

How much does it cost to use DealNow?

DealNow charges a per-transaction fee on top of subscription pricing:

• Wholesale — $50 per deal
• Acquisition w/ title — $75 per deal
• Acquisition w/ payoff — $110 per deal
• Retail — Coming soon

The fee is only paid when the sale is completed.

How long does the transaction take?

Once buyer funds are in their DealNow account, the transaction can be completed in under 60 seconds!

How is DealNow different from other payment services?

Most payment services, specifically those built for vehicle transactions, operate like a traditional escrow service. They have people behind the scenes managing money, title, and other parts of the transaction. DealNow is 100% tech-driven which provides a quick and seamless way to transact a vehicle.

We are also the only service that cross-references 7 different sources to help buyers and sellers of any vehicle type avoid fraud. 

Where is DealNow available?

DealNow is available in all 50 states of the US. It is not currently available internationally.

How do I download sale documents?

To download sale documents for a completed deal, go to your deal dashboard and open the completed deal. Look for a 'Documents' section where you can access the bill of sale and other transaction records. Click to download each document as a PDF.

How do you verify the buyer's and seller's identities?

DealNow uses driver's license and facial recognition technology to verify the identities of both parties. It also checks that the cell phone records to ensure no burners or SIM swaps have occurred. 

How do you verify a vehicle?

Ways to verify a vehicle include vehicle history reports, inspections, and title checks, all available as optional services.

How do you verify and transfer the title?

When you add the title check service to the deal, we check various data points on the title and cross-reference them with the state DMV. For peer-to-peer deals, most title transfers happen in person. However, we have a full title and registration service option coming soon.

Can I use DealNow for any type of vehicle?

Yes! DealNow can be used for cars, trucks, motorcycles, ATVs, RVs, boats, trailers, and even heavy equipment.

Can a dealer use DealNow?

Yes! DealNow is built exclusively for dealers buying private party vehicles. Create your dealer account at dealnow.com to get started.

What other services are available in DealNow?

Additional services that can be added to the deal within DealNow include:

• Shipping
• Inspection
• Title check
• Title transfer & registration (coming soon)
• Insurance
• Vehicle protection
• Financing

Ways to Contact Support

You can reach the DealNow support team by:

1. Chat widget on the DealNow app — Type your question and our AI assistant will try to help, or click 'I still need help' to be connected with a team member.
2. Email support@dealnow.com — Our team responds to emails and chats Monday through Friday during business hours, with limited hours but available on weekends, especially during emergencies.
3. Call our support number at 801-770-4114