How A Dealer Buys A Car With A Lien

  1. First, set up a deal.

    You can follow this guide: How To Create A Deal As A Buyer

  2. In the Title step (Step 3), if you choose Financed for ownership status, the seller will need to pull in their lien information by clicking Check my loan estimate.

    Mobile view of the Title step showing Ownership Status set to Financed and a highlighted button labeled ‘Check my loan estimate’ within the loan lookup box.

  3. The seller then clicks Get started and agrees to pull in their lien data.
  4. We’ll automatically retrieve the seller’s auto loans so they can select the correct loan for this vehicle. Our support team will confirm these details once the Loan Payoff Service is requested or added to the deal.

    Mobile screen showing the Find My Loan list with three lenders—Bank of America, TD Auto Finance, and American Eagle—each displaying last payment date, balance, and monthly payment.


  5. The estimated payoff information is then added to the deal so both dealer and seller can see the amount owed and the estimated seller proceeds.

    To initiate the Loan Payoff Service, the dealer clicks Check loan so our team can verify that the lien holder is supported.

    Desktop view of Loan Details showing TD Auto Finance with a $3,000 estimated balance and a $1,000 payout. A blue ‘Check loan’ button appears for confirming loan payoff availability.

  6. Our support team typically confirms availability within one business hour. Once confirmed, the deal status updates, and the dealer can click Add service to include Loan Payoff.

    This service is included in your closing fee — no extra charge.

    Desktop screen showing loan details with a $3,000 balance and $1,000 payout. The manual review section displays a progress indicator and a highlighted ‘Add service’ button.

  7. We’ll show a brief overview of what’s included. The dealer confirms by clicking Get this service.

After that, you’re all set to finish the deal!


When the payment transaction is completed, the loan payoff amount will go directly to DealNow, and the remaining funds will be sent to the seller.


For details about handling situations where the loan balance exceeds the purchase price, see: Negative Equity Lien Payoff

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